Support

Kids Story Galaxy

We are here to help. If you have any questions, issues, or feedback about Kids Story Galaxy, please do not hesitate to reach out.

Email us at

support@cryptolive.blog

We respond to all inquiries within 48 hours.

Frequently Asked Questions

How do I restore my subscription on a new device?

Open Kids Story Galaxy, go to Settings, and tap “Restore Purchases.” Your subscription will be restored automatically using your Apple ID.

How do I change the language?

You can switch the story language from the story selection screen. Kids Story Galaxy supports multiple languages with full narration.

Does the app work offline?

Yes. Once stories are downloaded, they can be read and played without an internet connection.

Is the app safe for my child?

Absolutely. Kids Story Galaxy contains no ads, no third-party tracking, no social features, and no external links accessible to children. The app is designed in full compliance with COPPA and Apple’s Kids category guidelines.

How do I cancel my subscription?

Subscriptions are managed through your Apple ID. Go to Settings on your device, tap your name, then Subscriptions, and select Kids Story Galaxy to manage or cancel.

What age group is the app for?

Kids Story Galaxy is designed for children ages 3 to 12, with stories tailored for different age groups.